12th Pass Fresher Job in Noida Apply Now

Job Responsibilities: Customer Support Specialist

Salary: ₹10,000 – ₹15,000 a month

Company: Talent Zone Consultants

Location: Remote

Education requirements: Bachelor’s Degree

Responsibilities:

  • Respond to customer queries in a timely and accurate way, via chat
  • Identify customer needs and help customers
  • Analyze and report service requests (for example, existing case, file information and new service enquiries)
  • Update our internal databases with information about enquiries and useful discussions with customers
  • Monitor customer complaints on social media and reach out to provide assistance
  • Share feature requests and effective workarounds with team members
  • Inform customers about new services
  • Follow up with customers to ensure their technical issues are resolved
  • Assist in training junior Customer Support Representatives

Click Here: Apply Now

you're currently offline