12th Pass Fresher Job in Noida Apply Now

Job Responsibilities: Customer Support Specialist

Salary: ₹10,000 – ₹15,000 a month

Company: Talent Zone Consultants

Location: Remote

Education requirements: Bachelor’s Degree


  • Respond to customer queries in a timely and accurate way, via chat
  • Identify customer needs and help customers
  • Analyze and report service requests (for example, existing case, file information and new service enquiries)
  • Update our internal databases with information about enquiries and useful discussions with customers
  • Monitor customer complaints on social media and reach out to provide assistance
  • Share feature requests and effective workarounds with team members
  • Inform customers about new services
  • Follow up with customers to ensure their technical issues are resolved
  • Assist in training junior Customer Support Representatives

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