Accenture Jobs from Home for Freshers 2022 | Work from Home Jobs Fresher Apply Now
Job Responsibilities: Customer Service Associate
Salary: ₹25,000 a month
Company: Accenture
Location: Remote
Education Qualification: Bachelor’s Degree
Age: 18 years or above
Essential Functions of the Job:
- Serve as a key resource for information on specific type of finance related queries, processes and procedures (e.g., Payments, Tax etc.)
- Remain updated with latest Process related updates.
- Continuously improve call handling skills, systems knowledge, and communications skills
- Perform any projects/activities assigned by the Team Lead / Manager
Skills Requirements:
- Provides clients with accurate and useful guidance on T&E related queries.
- Identifies gaps in knowledge repositories and bridges the same by proactively seeking information from the respective stakeholders
- Understands the expectations of customers and delivers service that meets or exceeds customer’s needs within policy guidelines; identifies and escalates issues that impact the delivery of quality service
- Demonstrates effective verbal and written communication skills with an emphasis on professionalism, tact and diplomacy
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