Job Responsibilities: Virtual Customer Service
Salary: ₹25,000 – 30000 per Month + Incentive
Working hours: 8 Hours
Education requirements: 12th, Bachelor’s Degree
Virtual Customer Service (VCS) – It is a Work from Home model for India CS. VCS associates are expected to work from a home location approved by Amazon for all scheduled hours. It is the responsibility of the associates to ensure uninterrupted internet connectivity and a work-like environment at home location so that associates can deliver their best in terms of productivity and quality.
The minimum qualification is 10 + 2. Any graduate
Benefits: NSA, OT, Internet allowance, and Zeta Meal Card.
- Excellent communication skills (written and verbal)
- Ability to communicate correctly and clearly with all customers
- Excellent documentation skills
- Good comprehension skills ability to clearly understand and state the issues customers present
- Ability to concentrate follow customers issues without distraction to resolution
- Good composition skills ability to compose a grammatically correct, concise, and accurate written response
- Work successfully in a team environment as well as independently