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Job Responsibilities: Team Manager CXQO

Salary: Not Disclosed

Company: Amazon

Location: Remote

Working hours: 8 Hours

Education requirements: Bachelor’s Degree

Job Responsibilities:

  • Manage the local support operation. Includes:
  • Direct manage up to 25 associates who will be working from home
  • Perform regular 1:1’s with each of your associates; promptly addressing any performance, conduct, or attendance concerns.
  • Partner with each of your associates to form development plans that help them discover and achieve their career goals.
  • Operate as an authority and point of contact for emerging operational issues and associate concerns
  • Daily coordination of department duties, allocating team resources to handle task load, leading meetings, assigning tasks, coordinating breaks and lunches, and communicating with internal and external partners.
  • Drive continuous improvement in primary KPIs for your team by supporting the continuous improvement cycle
  • Communicate and maintain vision, Leadership Principles and culture with the team.

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