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Job Responsibilities: Team Manager CXQO
Salary: Not Disclosed
Company: Amazon
Location: Remote
Working hours: 8 Hours
Education requirements: Bachelor’s Degree
Job Responsibilities:
- Manage the local support operation. Includes:
- Direct manage up to 25 associates who will be working from home
- Perform regular 1:1’s with each of your associates; promptly addressing any performance, conduct, or attendance concerns.
- Partner with each of your associates to form development plans that help them discover and achieve their career goals.
- Operate as an authority and point of contact for emerging operational issues and associate concerns
- Daily coordination of department duties, allocating team resources to handle task load, leading meetings, assigning tasks, coordinating breaks and lunches, and communicating with internal and external partners.
- Drive continuous improvement in primary KPIs for your team by supporting the continuous improvement cycle
- Communicate and maintain vision, Leadership Principles and culture with the team.
