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Job Responsibilities: AVOC Associate

Salary: Not Disclosed

Company: Amazon

Location: Remote

Education Qualification: Bachelor’s Degree

Job summary

A AVOC associate is required to watch the video of the stowing activity in a fulfillment center, understand it thoroughly and make best use of the human judgement and available resources to indicate the activity captured in the video. They are expected to verify /mark the location of product through a tool while maintaining highest level of accuracy. This process helps in maintaining stow quality at the fulfilment center. This is an operational role.

Roles and Responsibilities (not limited to):

  • Systematically escalate problems or variance in the information to the relevant owners, teams and managers according to the defined processes and standard
  • Understand performance metrics and process requirements to drive business results in live environment
  • Analyze and detect exceptions
  • Meet predetermined and assigned productivity targets and quality standards within expected deadlines
  • Contribute to process changes to minimize handling time, increase work efficiency and improve the software tool that he/she shall will be using

Preferred Qualifications

  • Problem solving and analytical skills
  • Proven ability to work productively and efficiently in an independent and dynamic setting
  • Proven ability to clearly communicate with managers and associates at all levels
  • Global perspective and solid understanding of business objectives
  • Excellent attention to detail and focus on the highest level of accuracy

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