Amazon Work from Home Jobs in Bangalore Without Investment

Job Responsibilities: Service Delivery Associate

Salary: Not Disclosed

Company: Amazon

Location: Bengaluru, Karnataka

Working hours: 8 Hours

Education requirements: Bachelor’s Degree

In this role, you’ll get to:

  • Partner with Delivery Teams to provide supporting services and recommendations to customers to help them transform, improve operations and lower costs
  • Collaborate with AMS engineers, Service Teams, Delivery Managers and customers to ensure the appropriate handling, timely resolution and escalation of support cases and customer asks
  • Liaise with customers during service disruptions to understand and assist in mitigating business impact.
  • Compile reports and organize data for business reviews of operational and cost analysis for customers
  • Access and learn how to use customer account tools to draw insights and address customer asks.
  • Learn on the job to become an expert in AWS by deepening your skills in cloud computing through certification and training.
  • Participate alongside Delivery Teams in customer requested meetings.
  • Coordinate and liaise with internal technical teams and specialists to help customers achieve support outcomes.

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