Back Office Jobs in Delhi for 12th Pass Apply Now

Company Name: Srishty Medical Pvt Ltd

Qualification: 12th

Job Type: Customer Support Executive

Salary:  25000 per month

Location: Delhi, Delhi

Job Profile

  • Customer Care Management including handling incoming calls etc…
  • Screening and diversion of calls / leads / enquiries via online / emails / incoming calls / exhibitions / workshops / other media, to appropriate personnel with guidance and directions from the appropriate HOD.
  • Preparation of technical, commercial offers / proposals / quotes / bids / tender documents etc…
  • Acquire adequate knowledge of all products and solutions offered by the company
  • Warranty & AMC Follow-ups and registers / leads maintenance and recording
  • Coordinating with Projects / Technical / Design / Sales / Business Development Teams and departments
  • Preparing of presentations [PPT/PDF/MOVIES etc..] for Sales and Business Development Teams / Customers and providing appropriate data and information
  • Customer Resource Management, Order Management, Customer Support Management, Leads Management including follow-ups for reports, orders, payments, warranty, AMC, deliveries etc… including related reporting and protocols – manually, on computer and including via online methods when appropriate media is available

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