Back Office Jobs in Delhi for 12th Pass Apply Now
Company Name: Srishty Medical Pvt Ltd
Qualification: 12th
Job Type: Customer Support Executive
Salary: 25000 per month
Location: Delhi, Delhi
Job Profile
- Customer Care Management including handling incoming calls etc…
- Screening and diversion of calls / leads / enquiries via online / emails / incoming calls / exhibitions / workshops / other media, to appropriate personnel with guidance and directions from the appropriate HOD.
- Preparation of technical, commercial offers / proposals / quotes / bids / tender documents etc…
- Acquire adequate knowledge of all products and solutions offered by the company
- Warranty & AMC Follow-ups and registers / leads maintenance and recording
- Coordinating with Projects / Technical / Design / Sales / Business Development Teams and departments
- Preparing of presentations [PPT/PDF/MOVIES etc..] for Sales and Business Development Teams / Customers and providing appropriate data and information
- Customer Resource Management, Order Management, Customer Support Management, Leads Management including follow-ups for reports, orders, payments, warranty, AMC, deliveries etc… including related reporting and protocols – manually, on computer and including via online methods when appropriate media is available
