BPO Call Center Jobs for Freshers 2022 Apply Now
Job Responsibilities: International Health Care support
Salary: ₹15,000 – ₹20,000 a month
Company: RIK Technologies India Pvt Ltd
Location: Remote
Education requirements:12th
Responsibilities:
- A professional approach in answering calls and provide information on Dr’s availabilty & fix appointment.
- Manage large amounts of incoming calls
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid, and complete information by using the right methods/tools
- Meet call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines, and policies
- Go the extra mile to engage customers
Click Here: Apply Now
