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Job Responsibilities: International Health Care support

Salary: ₹15,000 – ₹20,000 a month

Company: RIK Technologies India Pvt Ltd

Location: Remote

Education requirements:12th

Responsibilities:

  • A professional approach in answering calls and provide information on Dr’s availabilty & fix appointment.
  • Manage large amounts of incoming calls
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid, and complete information by using the right methods/tools
  • Meet call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines, and policies
  • Go the extra mile to engage customers

Click Here: Apply Now

 

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