Bpo Job in Bangalore for 12th Pass Apply Now

Job Responsibilities: Customer Care Executive

Salary: ₹18,000 – ₹30,000 a month

Company: Dotto Business Solutions

Location: Bengaluru, Karnataka

Working hours: 8 Hours

Education requirements: 12th

Job Description

  •  Responsible for answering customer support calls for general queries related to products
  •  To provide quality customer service & support via telephone to ensure that customer’s issues or complaints are resolved in a timely manner.
  •  To provide, maintain a quality service to all clients.
  •  To provide quality customer assistance and support via telephone to bring resolution to escalated customer product and service issues in a friendly and efficient manner
  •  Aptly trained and updated in industry-specific technology and in client’s processes, applications/ utilities, and products.
  •  Maintain a high level of expertise, soft skills, and telephone etiquette skills
  •  Escalate appropriate issues to team leads

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