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Job Responsibilities: Customer Service Representative
Salary: ₹24,300 – ₹30,000 a month
Company: U.S. Bank
Location: Remote
Working hours: 8 Hours
Education requirements: 12th
Responsibilities:
- Provides quality phone support to users by responding to end user inquiries and resolving problems associated with telecommunications networks, computer hardware and core business applications.
- Isolates problem source and works with the internal telecommunications, system operations, application development and vendors to resolve problems. Follows up with users to ensure problem resolution.
- Develops and maintains documentation of all activities.
Job Requirements:
- Proven commitment to high quality customer service
- Utilizes technical expertise to resolve customer issues, working with ecommerce applications and integration to ecommerce applications
- Coding background or experience in any computer language
- Proficient computer navigation skills using a variety of software packages.
