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Job Responsibilities: Customer Support

Salary: ₹5,000 a month

Company: Geolife Agritech India Pvt. Ltd

Location: Remote

Working hours: 8 Hours

Education requirements: 12th

In this role, you will:
  • Answer live chats and emails, providing support on a wide range of product topics
  • Act as a trusted adviser to help solve customer problems during all stages of the customer lifecycle
  • Troubleshoot technical issues and communicate back to the customer
  • Stay up-to-date by reading technical articles and receiving training for new product features.
To be successful in this role, you will need the following:
  • Located in and have work authorization in India
  • Bachelor’s degree is requested, however, a combination of education and experience may be considered
  • 1-3 years of Customer Success/Support experience (SaaS experience preferred)
  • Analytical mindset with ability to quickly recognize patterns

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