BPO Non Voice Job in Bangalore Apply Now

Job Responsibilities: Customer Service Associate

Salary: ₹24,300 – ₹28,700 a month

Company: TE Connectivity

Location: Bengaluru, Karnataka

Working hours: 8 Hours

Education requirements: Bachelor’s Degree

Responsibilities & Qualifications:

  • This position is the central point of contact for various accounts regarding all daily operational requirements from inquiry and pre-orders needs through all post-order activities.
  • Key performance responsibilities of this role to achieve the goal of Customer Satisfaction improvements include:
  • Extraordinary Customer Experience (ECE) and Customer touch point
  • On-going efforts to drive ECE by interacting professionally for your internal and external customers. KPI’s are STR, CES, FCR, and efficiency.

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