Job Responsibilities: Customer Service Associate
Salary: ₹24,300 – ₹28,700 a month
Company: TE Connectivity
Location: Bengaluru, Karnataka
Working hours: 8 Hours
Education requirements: Bachelor’s Degree
Responsibilities & Qualifications:
- This position is the central point of contact for various accounts regarding all daily operational requirements from inquiry and pre-orders needs through all post-order activities.
- Key performance responsibilities of this role to achieve the goal of Customer Satisfaction improvements include:
- Extraordinary Customer Experience (ECE) and Customer touch point
- On-going efforts to drive ECE by interacting professionally for your internal and external customers. KPI’s are STR, CES, FCR, and efficiency.