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Job Responsibilities: Customer Care Executive
Salary: ₹18,000 – ₹20,000 a month
Company: Qatar Airways
Location: Remote
Working hours: 8 Hours
Education requirements: Bachelor’s Degree
Key accountabilities include:
- Facilitates ramp handling in liaison with all airport staff to expedite departures
- Supervises the airport team to ensure on-time flight closure and working towards overall on-time performance
- Plan efficient duty allocations of manpower during duty periods for Customer Service Agents and provide support to the
- Airport Services Manager in case of flight disruptions, mis-connections and other passenger related disruptions
- Provide leadership, demonstrate team building skills, direct staff and evaluate performance as well as being able to build
- on constructive feedback
- Generate various reports and always keep the workplace neat and tidy as well as offering support to the Airport Services
- Manager in implementation of training and remaining sensitive in varying difficult situations at all times
- Manage and train the ticketing team
