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Job Responsibilities: Customer Care Executive

Salary: ₹18,000 – ₹20,000 a month

Company: Qatar Airways

Location: Remote

Working hours: 8 Hours

Education requirements: Bachelor’s Degree

Key accountabilities include:

  • Facilitates ramp handling in liaison with all airport staff to expedite departures
  • Supervises the airport team to ensure on-time flight closure and working towards overall on-time performance
  • Plan efficient duty allocations of manpower during duty periods for Customer Service Agents and provide support to the
  • Airport Services Manager in case of flight disruptions, mis-connections and other passenger related disruptions
  • Provide leadership, demonstrate team building skills, direct staff and evaluate performance as well as being able to build
  • on constructive feedback
  • Generate various reports and always keep the workplace neat and tidy as well as offering support to the Airport Services
  • Manager in implementation of training and remaining sensitive in varying difficult situations at all times
  • Manage and train the ticketing team

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