Job Responsibilities: Call Center Representative
Salary: ₹14,000 – ₹18,000 a month
Working hours: 8 Hours
Education requirements: 10th
- Manage large amounts of inbound and outbound calls in a timely manner.
- Follow communication “scripts” when handling different topics
- Identify donors’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Build sustainable relationships and engage donors by taking the extra mile
- Keep records of all conversations in our call center database in a comprehensible way.