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Job Responsibilities: Call Center Specialist
Salary: ₹24,300 – ₹28,700 a month
Company: Empower Retirement
Location: Remote
Working hours: 8 Hours
Education requirements: 12th
What will you do:
- Work in a Call Center environment to educate participants in new and on-going employer sponsored retirement plans
- Focuses on the retention, conversion and accumulation of assets within the client base
- Offers general investment education to customers including investment theory and how that impacts a participant’s assets and retirement planning
- Motivates callers to take action as appropriate following a needs-based approach
- Fosters confidence with each customer interaction and can operate with limited supervision
- Becomes a stakeholder in the future of our organization – making suggestions that continually improve the way we retain assets for the MM Enterprise
- Innovates by analyzing current processes and suggest ways to improve them
- Recognizes problems and turn them in to opportunities
- Embraces change as an opportunity
