Job Responsibilities: BPO Executive
Salary: ₹16,000 – ₹22,000 a month
Company: Fresher Update
Working hours: 8 Hours
Education requirements: 12th
- Manage all incoming inquiries and provide customer support on each platform; Phone, Email, Live chat, Web, FB, Insta, Lead agents, Deal sites
- Nurture Leads, schedule appointments, and direct them to the field sales team when needed.
- Develop, document & use your own pitching strategies for different client bases for continually improving your closing & mark-up ratios
- Monitor the company’s industry competitors, new products, and market conditions.
- Maintain records of calls and sales/clients and note useful information o Educate customers on how solar can benefit them financially and its environmental impact.
- Excellent knowledge of English.
- Excellent communication and interpersonal skills.
- Cool-tempered and able to handle rejection.
- Outstanding negotiation skills with the ability to resolve issues and address complaints.