Call Centre Jobs in Kolkata Apply Now
Job Responsibilities: Customer Care Executive
Salary: ₹14,000 – ₹25,000 a month
Company: Sourcedesk Global
Location: Kolkata, West Bengal
Working hours: 8 Hours
Education requirements: 12th
Responsibilities
- Handle Incoming Requests
- Answers phone inquiries in an efficient and friendly manner, using customer names when possible and routing calls to proper extensions.
- Monitors and responds to guest within 90 seconds over the telephone and/or email.
- Handles all customer interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints; assists customers in all inquiries in connection with their needs.
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