Job Responsibilities : Specialist
Salary : Not Disclosed
Company : Flipkart
Location :Bengaluru, Karnataka
About the team
CL Design team is responsible for designing supply chain with respect to first & last mile deliveries. Our role is to Create feasible, reliable & scalable capabilities in a financially viable manner through structured problem solving and design thinking with the purpose to “delight customers” for long-term business sustenance.
What you’ll do:
- Translate customer needs into problem statements with a long terms lens.
- Understand the as-is business processes and diagnose issues
- Work closely with stakeholders to identify and analyze these business processes and workflows.
- Sharply define areas of improvement in these work processes.
- Arrive at actionable insights
- Conduct pilots to prove the POC and work with cross functional teams to create capabilities to implement structural solutions
- Documentation of process and work flows (highlighting execution plan, risks, input, output and success metrics)
- Development of clear and detailed process maps and business requirements
- Support the Domain experts to ensure process changes are documented & understood by all relevant stakeholders and executed through, to completion
- Continuously challenge the existing operations and processes with a view to improve operating and service performance and promote cost effectiveness and increased profitability
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