Job Responsibilities: Customer Support
Salary: 12000 – 18000 per Month
Other Eligibility Criteria
- Must have a laptop or computer (good working condition)
- Android Mobile phones(preferably a latest version)
- High Speed Internet Connectivity
- A silent room to work
Skill Required :
- Any stream/any year pass out(should hold a valid full time graduation certificate)
- English & Hindi Languages
Job Description :
- Mandatory 8 hours of login time including productive call handling time and idle time and atleast 2-5 working days in a month.
- Respond promptly to customer inquiries both on call and email response
- Resolve Customer Complaints
- Know the product inside annd out so that you can answer queries and resolve complaints
- Process order,forms,applications and request
- Keep record of customer interactions, transaction, comments and complaints
- Maintain positive, empathetic and a professional attitude towards customer at all times
- Ensure Customer satisfaction and provide professional customer support.
*for apply this job you have to clear a interview prepration test.