Freelance Jobs from Home Apply Now
Job Responsibilities: Virtual Customer Support
Salary: ₹12,000 – ₹20,000 a month
Company: Saffron Consultancy Services
Location: Remote
Working hours: 8 Hours
Education requirements: Bachelor’s Degree
Job Responsibilities:
- Take customer calls and provide accurate, satisfactory answers to their queries and concerns
- Answer a high volume of emails as well as live chats from customers
- Following up complicated customer calls where required
- De-escalate situations involving dissatisfied customers, offering patient assistance and support
- Call clients and customers to inform them about the company’s new products, services, and policies
- Guide callers through troubleshooting, navigating the company site, or using the products or services
