Hotel Management Jobs

Job Responsibilities : Front Desk Manager

Salary : ₹15,000 – ₹20,000 a month

Company : AURAA WELLNESS SPA

Location : Visakhapatnam, Andhra Pradesh IN

Spa Manager Responsibilities

· Demonstrate sincere customer focus and true appreciation for the guest experience.

· Develop and implement Spa goals policies and procedures.

· Responsible for leading the efficient and effective Spa operations including short- and long-term strategic planning.

· Develop and maintain adequate professional product program.

· Maintain establishment and employee professional licenses.

· Maintain pricing integrity and Spa standards.

· Produce annual marketing plan in conjunction with the MANTRA WELLNESS SPA.

· Assist with the annual public relations program; i.e. calendar of events media etc.

· Identify new business and marketing opportunities.

· Ensure compliance with MANTRA WELLNESS SPA policy and procedures.

· Planning services include food and beverage service and activities and any special requirements or events.

· Promote and sell customized spa programs to conference groups as required.

· Liaise between the hotel front office and sales operational departments; clients and guests for conference groups; and guests as required.

· Manage train and motivate all spa Co-employees.

· Perform department annual employee performance development plans.

· Biweekly spa employee schedules and department payroll.

· Maintain thorough knowledge of competitors including location product offering pricing and promotions and sales techniques.

· Establish and maintain a professional business relationship with all vendors.

· Ensure equipment and physical facility in peak condition including cleanliness and repair.

· Develop follow and ensure that all safety and emergency policies procedures and practices and adhered to.

· Participate in the annual budgeting and forecast process.

· Control costs of good purchased service supplied and labor necessary.

· Attend MANTRA WELLNESS SPA communication meetings as necessary.

· Perform all other related duties assigned by the Management.

· Ensure Guest team and personal health and safety is maintained at all times reporting any concerns in a timely manner.

· Resolve all guest/member complaints to ensure guest satisfaction.

· Provide information and assistance to all staff and guests.

· A point of contact in the absence of the Employee

· Perform openings and or closing procedures as necessary.

· Lead the technicians and aestheticians in all issues relating to guest satisfaction safety sanitation and spa profit maximization.

· Ensure all certificates/licenses/equipment are current and maintained.

Job Type: Full-time

Salary: ₹15000.00 – ₹20000.00 per month

Schedule:

  • Day shift

Supplemental Pay:

  • Commission pay

Ability to commute/relocate:

  • Visakhapatnam Visakhapatnam – 530009 Andhra Pradesh: Reliably commute or planning to relocate before starting work (Required)

Education:

  • Bachelor’s (Preferred)

Experience:

  • total work: 3 years (Required)

Language:

  • Hindi (Required)
  • English (Required)

Speak with the employer
+91-XXXXXXXXXX
Expected Start Date: 10/07/2022

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