ICICI Bank Careers Walk in Interview Apply Now
Job Responsibilities: Phone Banking Officer
Salary: ₹18,296 – ₹35,000 a month
Company: ICICI Bank
Location: Remote
Working hours: 8 Hours
Education requirements: Bachelor’s Degree
Roles & Responsibilities:
- Handling and resolving customer complaints/ queries over phone
- Providing customers with relevant product and service information
- Cross selling various banking products to customers over phone
Key skills:
- Fluency in spoken English & Hindi language
- Open to work in rotational shifts
Competencies:
- Passion (Constantly raises the bar for self & team, has a strong execution bias, takes initiatives even in the face of significant difficulties)
- Customer First (Leverages every customer interaction as an opportunity to make an impact, consistently seeks to understand customer needs, is accessible and responsive)
