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Job Responsibilities: Client Care Administrator
Salary: ₹12,000 – ₹20,000 a month
Company: LifeWorks
Location: Remote
Working hours: 8 Hours
Education requirements: Bachelor’s Degree
Job Responsibilities:
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Assigning appropriate service provider depending on service requested and client’s needs;
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Prioritizing case assignment based on level of urgency;
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Relaying confidential client information to service providers and communicating updated client information within time sensitive standards;
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Continuing case assignment throughout in all appointment booking process.
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Responding to incoming calls, emails and chats from service providers or internal customers in professional and timely manner;
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Researching the requested case information;
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Various requests such as: updating their availability; reassigning client cases; explaining procedures; directing them to appropriate departments.
