Job Responsibilities: Customer Service Associate
Salary: ₹20,000 – ₹35,000 a month
Company: Branch International
Working hours: 8 Hours
Education requirements: Bachelor’s Degree
- Customer Service: Delivering efficient and friendly responses to customers across different channels (main responsibility)
- Product: Escalating customer feedback and technical bugs to help improve our products
- Finance: Manage refunds, repayments, and other payment processes as needed
- General: Various administrative projects as needed.
- 1-4 years of previous job experience in customer service
- Passionate about our mission and our customers
- Highly entrepreneurial, proactive, and willing to get your hands dirty
- Excellent communication skills, both oral and written
- Good grammar, spelling and punctuation.