Legitimate Work from Home Jobs Hiring Now | Remote Positions Apply Now
Job Responsibilities: Guaranteed Placement Specialist
Salary: ₹25,000 a month
Company: Cision
Location: Remote
Education Qualification: Bachelor’s Degree
Age: 18 years or above
Essential Functions
- Be an expert and fulfill service for our Guaranteed Placement product offering
- Provide exceptional customer service to internal and external customers via email, phone or chat
- Strive to be the point of resolution whenever possible
- Provide light technical support for customers, often via internal staff such as Customer Content Services support, Online Member Center support, billing support, data change requests, etc.
- Focus on quality standards and timelines to achieve team targets and objectives
- Ability to reprioritize workload in order to ensure service level commitments are met
- Working knowledge of Distribution systems including IRIS, Online Member Center, Netsuite, Salesforce
- Utilize organizational skills to prioritize tasks and enter cases for all customer interactions
- Actively seek out opportunities to improve processes
- Form successful internal partnerships with other departments to improve ability to support customer needs (these areas include Sales, Customer Success, Finance, Technology, Product)
Click Here: Apply Now
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