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Job Responsibilities: International voice process

Salary: ₹25,000 a month

Company: Viswam Edutech Solutions Pvt Limited

Location: Remote

Education Qualification: 12th

Age: 18 years or above

Job Responsibilities:

  • Answer’s customer support requests via telephone or Web promptly to enhance the customer experience.
  • Patiently listens attentively to customers queries and manages the resolution or connects them with the appropriate teams to address their needs.
  • Quickly learns the functions of the support tools and systems to log in and resolve customers’ requests.
  • Accurately records and logs interactions with customers and updates account information and able to retrieve this information to create reports for management
  • Resolves platform or service problems by clarifying the customers complaint, determining the root cause of the problem, selecting, and explaining the best solution to solve the problem, expediting correction or adjustment.

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