Microsoft Jobs from Home | Urgently Hiring Customer Engineer Apply Now

Job Responsibilities: Customer Engineer

Salary: Not Disclosed

Company: Microsoft

Location : Remote

Working hours: 8 Hours

Education requirements:  Bachelor’s Degree

Responsibilities

  • Develop an understanding of both business objectives and solution environment to build a strategy that helps Microsoft Mission Critical customers operate and optimize their environment
  • Review and identify opportunities for growth on customers projects such as deployment, migration, performance tuning, scalability, availability, disaster recovery, and upgrades
  • Analyze trends and issues to reduce incidents and develop solutions to meet customer needs
  • Leveraging deep technical knowledge, experience and expertise to promptly remove blockers or escalate issues and share customer feedback with Customer Success peers as needed
  • Communicate with customers about Microsoft products and manage relationships with those customers, internal Microsoft stake holders and third-party vendors.
  • Support a wide variety of activities, including reactive and proactive on-site support services and critical situations in politically hot circumstances.

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