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Job Responsibilities: Customer Support Executive

Salary: 10000 – 25000 per month

Company: Granicus

Location: Remote

Education requirements: 12th Pass

Job Requirements:

  • Be the first point of contact for all inbound email and chat queries from our customers.
  • Independently and effectively resolve all queries.
  • Redirect technical issues and bugs to our technology team.
  • Liaise with the development team to resolve the client’s concerns.
  • Proactively and continuously keep our customer and staff in Australia, Canada, United
    States and United Kingdom informed about open/pending issues.
  • Develop a detailed understanding of our platform EngagementHQ.
  •  Build credibility with customers by empathising with their problem, proactively understand customer needs and solve it promptly.

Click Here: Apply Now

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