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Job Responsibilities: Customer Support Representative

Salary: ₹25,000 a month

Company: OnceHub

Location: Remote

Education Qualification: 12th

Age: 18 years or above

In this role:

  • Answer live chats and emails, providing support on a wide range of product topics
  • Act as a trusted adviser to help solve customer problems during all stages of the customer lifecycle
  • Troubleshoot technical issues and communicate back to the customer
  • Stay up-to-date by reading technical articles and receiving training for new product features.

Requirements:

  • Located in and have work authorization in India
  • Bachelor’s degree is requested, however, a combination of education and experience may be considered
  • 1-3 years of Customer Success/Support experience (SaaS experience preferred)
  • Analytical mindset with ability to quickly recognize patterns
  • Able to master new software and systems effortlessly and quickly
  • Superb writing and communication skills: accurate, focused, and detailed

Click Here: Apply Now

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