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Job Responsibilities: Customer Care Executive
Salary: ₹10,000 – ₹25,000 a month
Company: Jiyyo Innovations
Location: Remote
Education requirements: 12th
Responsibilities:
- Understand customer needs and develop plans to address them
- Building positive relationships with customers
- Problem-solving attitude
- Aptitude for fostering positive relationships
- Aim to preserve customers and renew customers
- Resolve customer complaints quickly and effectively
Requirements:
- Can converse fluently in Hindi and English.
- Must have a laptop and workable internet connection,
- Should be able to work in any CRM and any kind of Cloud telephony software.
- Should be able to enter data accurately into the computer and create reports in MS Excel/MS Word.
- Good time-management skills and integrity
- Great interpersonal communication, presentation, and negotiation skills.
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