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Job Responsibilities: Customer Support Executive

Salary: ₹14,000 – ₹16,000 a month

Company: Baazi Games

Location: Remote

Working hours: 8 Hours

Education requirements: Bachelor’s Degree

Job Description:

  • Deliver extraordinary customer services by responding to customer concerns regarding customer accounts
  • Should have excellent communication and English language skills (written and verbal) with good typing speed
  • Process customer request in a timely and comprehensive manner to ensure customer satisfaction with Inbound and Outbound calls/emails/chat
  • Highlight issues through feedback and recommend changes in workflows, procedures and service levels to meet customer needs and to ensure quality service always
  • Grow and nurture customer relationships on every interaction that results in measurable Customer value
  • Document necessary account information and offer custom solutions that benefit the customer.

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