Job Responsibilities: Product Specialist
Salary: ₹25,000 a month
Company: Varian Medical Systems
Education Qualification: Bachelor’s Degree
Age: 18 years or above
- Manage time and maintain a schedule to include preventative maintenance, installations and upgrades as well as incoming customer calls demonstrating the ability to assess and prioritize the urgency of customer requests and follow-through to completion.
- Understand and recognize the need to escalate incidents when necessary and/or request additional assistance from more tenured representatives.
- Examine difficult customer issues, diagnose and resolve the issues and meet established FSR levels.
- Maintain effective territory management and expense control which includes timely completion and submission of field service and expense reports along with management of consignment and other required documentation according VMS procedures.
- Develop and maintain strong customer relationships through the use of strong written, verbal, and interpersonal communication skills.
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