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Job Responsibilities: Customer Support Associate

Salary: 30000 per month

Company: Sutherland

Location: Remote

Working hours: 8 Hours

Education requirements: 12th pass

In this role, you will get to:

  • Be the Point of Contact: Answer inbound calls to provide exceptional customer service to consumers. Respond to inquiries about products and services, processing payments, or performing general account maintenance. Up-selling customers to new products or services may be encouraged.
  • Define Sutherland’s reputation: Oversee and manage performance and service quality to guarantee customer satisfaction
  • Strengthen relationships: Establish and maintain communication with the customer and/or team.


  • Excellent verbal and written communication skills; proficient reading skills
  • Demonstrated ability to perform at a high level, to support our high volume of inbound calls
  • Multi-tasking skills showcased through the use of several applications; preferably with experience working on CRM applications
  • Basic PC keyboarding skills; basic Microsoft Office (Outlook, Word, Excel) experience.

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