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Job Responsibilities: Salesforce CPQ Application Support

Salary: ₹25,000 a month

Company: Nuvento

Location: Remote

Education Qualification: Bachelor’s Degree

Age: 18 years or above

Responsibilities:

  • Troubleshoots Salesforce CPQ, DocuSign CLM and Billing application errors and reports issues to the development team.
  • Creates “How To” documentation for CPQ, CLM and Billing applications.
  • Manages Service Now help tickets and meets established Service Level Agreements (SLAs).
  • Utilize Jira, our project management tool, to engage the development team.
  • Works closely with end users, and the development team to prioritize and schedule enhancement requests and bug fixes
  • Participates in User Acceptance Tests and new feature demonstrations.
  • Assist with internal user questions with the One View data entry systems, when others are on holiday or not available.
  • Works supportively with colleagues, operating in a collegiate manner at all times and in line with the Company’s values.

Profile:

  • Bachelor’s degree in Information Technology. Desirable.
  • ITIL certification. Desirable.
  • Desirable.
  • 2years of experience using Salesforce CPQ, CLM and Billing. Essential.
  • Familiarity with both utility and recurring contract billing. Desirable.\

Click Here: Apply Now

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