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Job Responsibilities: Customer Support Executive

Salary: ₹12,000 – ₹20,000 a month

Company: Freekaamaal.com

Location: Temporarily remote

Working hours: 8 Hours

Education requirements: Bachelor’s Degree

Responsibilities and Duties

  • Maintaining a positive, empathetic and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Managing a team of junior customer service representatives.
  • Ensure customer satisfaction and provide professional customer support

Click Here: Apply Now

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