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Job Responsibilities: Customer Support Executive

Salary: ₹10,000 – ₹15,000 a month

Company: SuperProcure

Location: Remote

Education requirements: Bachelor’s Degree

Key Responsibility Areas

  •  Monitoring gaps in user adoption and making reports on the same.
  •  Calling users to drive adoption wherever required.
  •  Working on user account configuration in the system as per requirement.
  •  Handling user training and onboarding online over phone calls and emails.
  •  English and Hindi communication is must

Requirements

  • Bachelors /Masters Degree in relevant fields
  • Must possess excellent verbal, written, and communication skills.(English/local language)
  • Confident and crisp communication over calls presence.
  • Should have basic knowledge of MS-Excel & PowerPoint.
  • Experience in selling logistics solutions will be an advantage.
  • Ability to manage time effectively and multi-task without losing attention to detail

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