Permanent Work From Home Jobs For Freshers | Coursera Counsellor Job | Latest Jobs For Graduates
Job Responsibilities: Counsellor Jobs
Salary: 20000 – 30000 per month
Company: Coursera
Location: Remote
Responsibilities:
- Provide excellent consultative service to a high volume prospective student pool through phone, email, chat, and other tools throughout the full enrollment process
- Follow up with prospects and applicants by phone and written correspondence, ensuring they are moving through the process in a timely manner
- Use existing information and guidance from university partners to develop program playbooks, chat and calling scripts for individual degree programs
- Participate in experiments to develop scaled communication strategy and demonstrate impact of nurture efforts
- Maintain a high level of knowledge and understanding of current higher education trends, practices, and policies in the local market
Basic Qualifications:
- Excellent written and verbal communication skills; accuracy and attention to detail
- Ability to establish rapport and build relationships with potential students while providing guidance with the application process, addressing concerns, and assisting with enrollment decisions
- Expertise in utilizing creative problem-solving skills to overcome any obstacles while guiding potential students through the university recruitment process prior to university admission decisions
- Language requirements: English
- Ability to work across multiple time zones
