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Job Responsibilities: Customer Experience Partner
Salary: 10000 – 25000 per month
Company: CRG
Location: Remote
Education requirements: 12th
Responsibilities:
- Receiving invoices from vendors, truckers, warehouses, etc
- Checking the accuracy of invoices by cross-checking the invoices vs our agreed rates/costs
- Accruing cost and revenue in our Charge Communication Tool (CCT) so Finops can proceed with final billing
- Dispute the charges with vendors/warehouses/…
- Request for supportive documents from vendors/warehouses/… for the additional charges
- Perform other position related duties as specified by management
Qualifications:
- 3+ years of billing/invoicing experience
- Exposure to billing within logistics/freight preferred
- Can function is fast-paced, high-volume environment
- Can work independently AND collaboratively as needed