Company Name: Customer Experience Executive
Job Type: HDFC Bank
- Operations: Custodian of Deliverables at branch
- Welcome Kit, Cheque Book, ATM/Debit cards, Tatkal Kits.
- Customers as per SMS failed report in DMS are contacted to collect their deliverables from branch b.
- Delivery of deliverables to customers at branch.
- obtaining necessary id documents of customer / obtaining customer acknowledgement in combined tally cum delivery register c.
- Ensure Low stock of deliverables are retained at branches d.
- EOD Stock tally of Physical deliverables held at branch vis-vis stock tally report (DMS)
- Destruction of deliverables which have exceeded their retention period.
- Banking Product Knowledge
- Planning and Organizing Skills
- Interpersonal Skills
- Sales and Influencing Skills
- Knowledge of Competition
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