Remote Call Center Jobs for Freshers 2021

Job Responsibilities: Customer Service Associate

Salary: 25000 Per month

Company: DMV

Location: Remote

Working hours: 8 Hours

Education requirements: 12th

Role and Responsibilities:

  •  Listen to and audit calls of sales and support reps in the ad sales domain.
  •  Be familiar with the implementation and effective usage of different QC Tools, best practices, and procedures.
  •  Monitor and device plans to improve Lead Generation and Conversion to Qualified Leads / Appointments.
  •  Ability to use logic and reasoning to identify the strengths and weaknesses of call-taking reps.
  •  Develop and execute test plans to ensure that all objectives are met.
  •  Implement and monitor test scripts to assess functionality, reliability, performance, and quality of the service or product.
  •  Identify and remedy defects within the production process.

Click Here: Apply Now

you're currently offline