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Job Responsibilities: Support Executive

Salary: 25000 per month

Company: TCS iON Digital Manufacturing

Location: Remote

Education Qualification: Bachelor’s Degree

Responsibilities

  • Understanding the products and services provided by the company.
  • Developing training lessons with customer.
  • Supporting the customer through an email ticketing system and phone calls.
  • Resolving customer complaints and queries.
  • Providing detailed information to customers.
  • Monitoring the performance of solution.
  • Maintaining records of each phone call for future reference.
  • Providing the new employees with training sessions for enhancing their skills.
  • Following up with customers for payments and contract.
  • Taking feedback from the customers.
  • Contributing the work to the company’s knowledge base.
  • Maintaining a healthy relationship with the clients.
  • Adhering to the company’s rules and regulations.
  • Create and enforce plans that will help meet the needs of customers
  • Work quickly to address and resolve customer issues

Click Here: Apply Now

 

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