Tech Mahindra Call Center Jobs for Freshers Apply Now

Job Responsibilities: Technical Customer Service Advisor

Salary: ₹4,00,000 – ₹5,00,000 a year

Company: Tech Mahindra

Location: Remote

Working hours: 8 Hours

Education requirements: Bachelor’s Degree

Job Requirements:

  • Serves as a support resource to assist sales in the handling of Customer affecting service issues.
  • Investigates and resolves outages and other issues affecting the quality of service
  • Proactively escalates by phone, following up by email, through the appropriate hierarchical structures.
  • Provides status and updates to the Customer, sales, and service management leadership.
  • Ability to work under pressure for extended periods of time.
  • Needs to be organized and have the ability to multi-task
  • Should have critical thought process and decision making capability with focus on accuracy.

Click Here: Apply Now

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