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Job Responsibilities: Customer Care Executive
Salary: ₹15,000 – ₹30,000 a month
Company: Outpace Consulting Services
Location: Remote
Working hours: 8 Hours
Education requirements: Bachelor’s Degree
Job Responsibilities:
- Greet customers and offer excellent customer service from intake to release of their vehicles
- Determine and diagnose car issues based on customer description and vehicle condition
- Translate customer-reported problems to actionable work orders for technicians to complete
- Ensure that automotive work provided to customers meets company quality standards
- Invoice and collect payment from customers for services rendered
- Handle and resolve customer complaints regarding services
- Maintain customer records and enter data into computer databases
