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Job Responsibilities: Customer Care Executive

Salary: ₹15,000 – ₹30,000 a month

Company: Outpace Consulting Services

Location: Remote

Working hours: 8 Hours

Education requirements: Bachelor’s Degree

Job Responsibilities:

  • Greet customers and offer excellent customer service from intake to release of their vehicles
  • Determine and diagnose car issues based on customer description and vehicle condition
  • Translate customer-reported problems to actionable work orders for technicians to complete
  • Ensure that automotive work provided to customers meets company quality standards
  • Invoice and collect payment from customers for services rendered
  • Handle and resolve customer complaints regarding services
  • Maintain customer records and enter data into computer databases

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