Work from Home Call Center Jobs | Job for 12th Pass | Online Work Apply Now

Job Responsibilities: Customer Service Representative

Salary: ₹25,000 a month

Company: Quantified Commerce Pvt. Ltd.

Location: Remote

Education Qualification: 12th

Age: 18 years or above

What will you do?

  • Receive inbound customer calls & chat requests from patients with questions and concerns that they might have regarding the service.
  • Present a positive and professional face to clients, health plan members, and workforce
  • Adhere to assigned shift times and maintain daily productivity requirements.
  • Seek to support requested overtime to meet unexpected high-volume requirements.
  • Escalate member complaints immediately if any to the customer success manager.
  • Follow departmental procedures when communicating with patients.
  • Respond well to coaching and supervision.
  • Act as a subject matter expert for peer side-by-side coaching. Assist with training fellow employees, as needed.
  • Be responsible for the security and privacy of any and all protected health information that may be accessed during normal work activities.

Click Here: Apply Now

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