Company Name: PayPal
Job Type: Customer Solutions Agent 2
Salary: 25000 per month
- Language: Advanced writing (typing) and communication skills in English.
- Technology: Solid working knowledge of external systems, PC based internet and software applications (Internet, Microsoft Office – Outlook, Word, Excel), as well as ability to learn and adapt to new software technologies.
- Motivation: Ability to work independently while making sound business decisions on case information. Well-developed sense of urgency, follow through, and focus on results.
- Focus: A master of multi-tasking through various systems, screens, and tasks during customer interaction.
- Habits: Time management and adherence to schedules.
- Customer engagement
- Live chats and Email conversation, Risk/Disputes/Limitations/Fraud Investigation, Finance and Banking Experience
- Editing, blogging or any form of online or written communication
- In-depth knowledge of social media platforms and their communities
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