Job Responsibilities: BPO Executive
Salary: ₹11,221 – ₹31,020 a month
Company: eSeller Technologies Pvt Ltd, Technopark
Education Qualification: 12th
Age: 18 years or above
- US call center experience and willing to work US CST time zone is MUST
- Sales Execution – Ability to communicate effectively on the phone; close contracts once all clients’ needs have been identified and addressed with proven solutions.
- Outbound & Inbound Calls: Customer outreach/perform cold calls, as well as receive inbound calls from customer leads to respond to their inquiries and detail our services
- Building and nurturing relationships with clients
- Excellent oral and written communication in US English
- Daily follow-ups on older leads and work on new leads.
- Be adept at building relationships with clients and be on the lookout for client opportunities
- Meet personal/BPO team sales targets and call handling quotas
- Strong negotiation skills, persistence, and resilience Highly motivated, self-starter, results-driven, independent
- Has to provide effective customer services such as handling complicated customer queries, issues, complaints, and questions.
- Must discuss every matter with the manager or team leader to get any issue sorted
- Experience in Social Media Marketing
- Expertise in Lead Generation
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