Job Responsibilities: Customer Service Representative
Salary: ₹15,000 – ₹20,000 a month
Education requirements: 12th
What You’ll Do –
- Working in delight team as customer support executive.
- Need to provide 24*7 chat support to our tutors.
- Focusing on customer satisfaction by resolving customer’s queries.
- Handling end to end customer query & escalate the bugs/ issues to the tech or backend team via ticket.
- Maintaining weekly/ monthly performance metrics.
- Taking initiatives to improve the process & customer experience.
- Keeping the self-updated about new product & process features.