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Job Responsibilities: Customer Service

Salary: ₹25,000 a month

Company: Cactus Communications

Location: Remote

Education Qualification: 12th

Age: 18 years or above

The opportunity:

As a Contractor, Customer Service (Chat), here’s your opportunity to be a part of a new and exciting Chat function within the Client Servicing Team! The advantages of Chat Support are endless for both the client and the organization: the client gets a real time response and this platform provides the CS Team an opportunity to influence the customers’ decisions, pitching our services and eventually influencing the bottom line for the organization.

Responsibilities:

  • Provide real time support to customers via multiple and new age chat platforms with the goal of converting enquiries
  • Help build customers confidence in Editage brand over competitors and improve conversion rates
  • Add a human factor in customer shopping experience thereby influence repeat rate
  • Influence the revenue of the organization by pitching our services to clients over chat
  • Identify website errors and provide solutions for the same
  • Identify the business trends by keeping a watch on the customer feedback and share it with the key stakeholders.

Click Here: Apply Now

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