Work from Home Without Investment for Freshers 2022 Apply Now

Job Responsibilities: Support Associate

Salary: ₹25,000 a month

Company: ShipBob Inc

Location: Remote

Education Qualification: Bachelor’s Degree

Age: 18 years or above

What you’ll do:

  • Auditing of control tower support tickets, escalating tickets as needed to ensure timely follow-ups, quality and accurate resolutions.
  • Supporting the ops team on standard work outlined in confluence tasks utilizing multiple platforms of communications including Slack for direct and urgent messaging and Jira ticketing system for non urgent communication.
  • Follow-up with our fulfillment centers to ensure outbound packages are handed to carriers on a daily basis.
  • Follow up and complete supply chain operations tickets on a daily basis as laid out in the SCO ticket SOP. This helps support questions from our merchant-facing teams.
  • Invoice value added service orders.
  • Other ad hoc projects delegated by your direct manager.

What you’ll bring to the table:

  • 1-3 years’ experience working in a similar role.
  • Strong communication, verbal and written.
  • Strong attention to detail.
  • Fun to work with. Share your personal interests with the rest of the team.
  • Hard working with a focus on learning, detail oriented, and passionate about helping small businesses compete online.
  • Proactive work-ethic, and positive attitude.

Click Here: Apply Now

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